Last Updated: 02/06/2026

At DESI PLAYBOYS, customer satisfaction is important to us. This Refund & Cancellation Policy explains the terms under which refunds, returns, replacements, and cancellations are handled for products and services purchased through our website.

By placing an order on our website, you agree to this policy.

1. Order Cancellation

Physical Products

Orders may be cancelled before they are shipped.

To request a cancellation, please contact us as soon as possible at:

Email: desiplayboys.store@gmail.com

Phone: +91 8310728524

If the order has already been shipped, it cannot be cancelled and will be subject to our return policy.

Digital Products

Due to the nature of digital products, orders for downloadable content cannot be cancelled once the purchase has been completed and access has been provided.

Membership Plans

Membership subscriptions may be cancelled at any time before the next billing cycle. Cancellation will prevent future charges but will not result in a refund for the current billing period.

2. Refund Policy for Digital Products

Digital products include but are not limited to:

  • eBooks
  • PDF Guides
  • Digital Downloads
  • eMagazines
  • Video Content
  • Templates
  • Online Resources
  • Membership Content

Since digital products are delivered instantly and cannot be returned, all sales of digital products are final.

We do not provide refunds, exchanges, or cancellations for digital products once access has been granted or the download has been initiated.

Exceptions may be considered only if:

  • The file is corrupted and cannot be accessed.
  • The product was not delivered due to a technical issue.
  • Duplicate payment was made for the same product.

3. Refund Policy for Membership Plans

Membership fees are generally non-refundable.

However, if a customer is charged multiple times due to a technical error, the duplicate payment may be refunded after verification.

Requests must be submitted within 7 days of the transaction.

4. Return & Refund Policy for Physical Products

We accept return requests for eligible physical products under the following conditions:

Eligible Returns

Products may be returned if:

  • The item received is damaged.
  • The wrong item was delivered.
  • The product has a manufacturing defect.

Return Request Period

Customers must notify us within 7 days of receiving the product.

To request a return, please contact:

Email: desiplayboys.store@gmail.com

Phone: +91 8310728524

Return Conditions

Returned products must:

  • Be unused and unworn.
  • Be in original condition.
  • Include original tags and packaging.
  • Not show signs of use, washing, or damage caused by the customer.

5. Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Digital downloads
  • eMagazines
  • Membership subscriptions
  • Downloadable videos
  • Personalized or custom-made products
  • Products damaged due to misuse
  • Products returned without original packaging

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

  • Order Number
  • Description of the issue
  • Clear photographs of the product and packaging

Upon verification, we may offer:

  • Replacement of the product
  • Store credit
  • Refund (where applicable)

7. Refund Processing

Approved refunds will be processed through the original payment method used during purchase.

Refunds are typically processed within 7–14 business days after approval.

Actual credit timelines may vary depending on the customer’s bank or payment provider.

8. Shipping Charges

Shipping charges are generally non-refundable.

In cases where the return is due to our error (wrong item, defective product, or damaged item), return shipping costs may be reimbursed or arranged by us.

9. Fraudulent Claims

DESI PLAYBOYS reserves the right to reject refund or return requests that appear fraudulent, abusive, or in violation of this policy.

10. Contact Us

For any refund, cancellation, or return-related inquiries, please contact us:

DESI PLAYBOYS

Email: desiplayboys.store@gmail.com

Phone: +91 8310728524

Address:

Site No. 58, 6th Cross Road, Silicon Town, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka 560100, India

Website: desiplayboys.storeand returns.